Shipments and returns

Swiss Bellefontaine ships goods purchased online. Dispatch takes place once payment has been fully received. Please kindly note that delivery takes place at the recipient's risk.

DELIVERY COSTS AND MINIMUM ORDERS

Switzerland: CHF 9.80. No delivery costs will be charged to orders over CHF 350.-

Europe: CHF 34.-. No delivery costs will be charged to orders over CHF 350.-

Canada/USA: CHF 44.-. No delivery costs will be charged to orders over CHF 350.-

Oceania: CHF 53.-. No delivery costs will be charged to orders over CHF 350.-

Asia: CHF 53.-. No delivery costs will be charged to orders over CHF 350.-

Africa: CHF 53.-. No delivery costs will be charged to orders over CHF 350.-

DELIVERY PERIOD

Unless order confirmation states otherwise, delivery will take place within 5 – 20 working days (depending on the country) once payment being received. In case delivery fails to reach the purchaser within 10 working days, the purchaser can submit a written reminder and stipulate an additional period of 10 days. After the expiration of this period, the purchaser may withdraw from the agreement. Withdrawal is only valid if explained in a registered letter. Otherwise, all claims asserted by the purchaser concerning late delivery or withdrawal claims are strictly rejected.

RETURNS & EXCHANGES

Incorrect delivery, wrong quantity, recognizable defects or damaged items must be immediately reported in written form to Swiss Bellefontaine. Please kindly note, the report must be done no later than two working days after delivery. Notification of hidden defects may be submitted in written form up to a maximum of 6 months after delivery. Returns will be accepted only by prior arrangement, with all accessories and with a copy of the invoice. The purchaser is responsible for suitable transportation and for delivery costs. Swiss Bellefontaine is free to decide whether a defective delivery should be repaired or fully or partly replaced. All other warranty rights are strictly rejected. Swiss Bellefontaine excludes any liability for direct or indirect damages.

PRICES

All prices stated on the official Swiss Bellefontaine Online Shop are subject to change without notice at any time. Should there be changes during an order processing because of the increased costs, additional fiscal encumbrances, increased customs duties or severe currency fluctuations, then Swiss Bellefontaine reserves the right to adjust the respective prices.

VAT

The stated prices include statutory value-added tax in Switzerland.

CUSTOM FEES

For all deliveries outside Switzerland, customs duties and local taxes are payable by the buyer.


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